Become a Part of Xiting
Customer Success Manager (m/f/d)
Starting immediately – Permanent – Full-time/Part-time – Remote
5
Locations Worldwide
16
Years Xiting
Are you looking for a new challenge in IT security? Here’s everything you need to know to start your career with Xiting.
Welcome to Xiting’s Career Page!
Become part of our open and inspiring company culture. Our mindset is built on flat hierarchies, team spirit, a first-name culture, and lived diversity, allowing you to work with flexible hours and extensive learning and development opportunities.
Our dynamic, strong, and supportive team will be there to guide you and provide comprehensive training to become an SAP Security Consultant.
Jobs
Customer Success Manager (m/f/d)
Your Responsibilities
- Active support of the sales team in all relevant tasks and close collaboration to achieve revenue goals and implement strategic initiatives.
- Taking over administrative tasks such as data maintenance and documentation to ensure a smooth sales process.
- You act as an interface between the various departments in customer management.
- Implementation of defined processes related to offer calculations, as well as maintenance and documentation of customer data and transactions in the CRM system.
- Maintaining and expanding existing customer relationships through regular contact and follow-ups.
- Identifying potential customer needs and developing tailored solutions.
- Advising customers on our products and services and preparing offers.
- If necessary, acquiring customers and developing business relationships through phone, email, and other communication channels.
Here are the qualifications we’re looking for:
- You have a completed degree or vocational training in a commercial field or a comparable qualification in sales or IT.
- You have already gained initial experience in sales, ideally in the IT or software sector.
- Your strengths lie in strong communication and persuasion skills, as well as dedication and a high customer focus.
- An independent working style and a results-oriented mindset come naturally to you.
- You stand out for your teamwork and commitment.
- You have good written and spoken German and English skills.
- Good PC skills, as well as proficient use of common MS Office products and CRM experience, complete your profile.
benefits
Your benefits with Xiting
Working environment, trust & responsibility
A secure job with a permanent contract in a future-proof industry and a growing, stable company. Here, you have the freedom to develop and thrive.
Mobility & Flexibility
With us, you stay mobile – with the option of a BahnCard or, depending on your department, a company car. Shape your workday from home, on-site with clients, or with your team in a co-working space. Depending on your schedule, you work flexibly based on trust.
Learning & Development with newest Equipment
Starting with a professional onboarding and mentoring program, you will receive personalized support and benefit from a wide range of training opportunities. You will also be provided with a complete set of modern hardware and software, including a company phone and laptop.
Compensation & HEalth
We offer you a fair salary – always performance-based. It is also important to us that it aligns with that of your colleagues in comparable positions. Additionally, we provide a company pension plan.
Xiting global
Exciting national and international customer projects. Xiting operates in five locations worldwide, making cross-country collaboration a key priority.
Get together with XIting Team spirit
Team and company events for celebrating, networking, and exchanging ideas are a must for us. Strong cohesion, high willingness to help, an open feedback culture, collaboration at eye level, and flat hierarchies are core values at our company.
Workation
We offer you the opportunity to work up to 40 days a year from anywhere in Europe, allowing you to perfectly combine work and vacation. Enjoy new perspectives and a flexible work-life balance in inspiring environments.
Active Benefits
You work flexibly—whether from home, on-site with clients, or with your team in a co-working space—but we also encourage you to stay active! With us, you can lease a JobRad and stay fit nationwide with the EGYM Wellpass.