Discover the latest enhancements in Xiting Central Workflows (XCW) Service Pack 6 – including a Fiori dashboard, business role, performance optimizations and a new SOAP web service. With two new releases – Service Pack 5 Feature Fix (SP5 FF) and Service Pack 6 (SP6) – we continue to evolve our product Xiting Central Workflows (XCW) for the SAP IAM space.
In short: Xiting Central Workflows (XCW) is our standardized workflow solution for Identity & Access Management (IAM) within SAP systems. It delivers best-practice processes for user administration in SAP environments and ensures increased efficiency, transparency and security in authorization management.
With SP6 you still have the proven workflows for user creation and modification as well as role assignment and revocation. The Fiori user interfaces and password self-service remain available; at the same time we have extended the functionality with several practical features. Many of these new enhancements focus on technical improvements “under the hood,” further boosting system performance and stability. For this reason, we have bundled these functionalities and released them as a separate service pack. Below we present some major highlights.
The two screenshots below illustrate two possible views:
With SP6 you can now decide whether you want to use the “User Owner” approval level or not. Concretely, you can define the source for which user-owner workflows should be triggered. This is ideal for modeling more complex scenarios – such as workflows in conjunction with external tools.
Admittedly: not a “wow-feature” in the interface – but with major impact on everyday operations. Some of our clients process up to 1,000 requests per day in the system; the dashboard had reached its limits. With SP6 the performance has been significantly improved so that workflows load and process much faster. A solution that convinces!
New: in the creation area you can now define default values – a frequently requested customer feature.
With SP5 we introduced business roles in XCW – containers with cross-system authorizations that are maintained in XCW customizing, making request submission significantly easier. If you assign business roles to a user and include systems where the user does not yet exist, the user will be automatically created in the target system after approval.
New in SP6: The business-role report has been enhanced. You can now:
And from here it’s only a small step to a user access review in XCW for business roles (spoiler: it’s already in the starting blocks!).
Our XCW SOAP web services are increasingly popular – and no wonder: they make outsourcing provisioning and/or risk analysis particularly easy. With SP6 we introduce another service: existing user-role assignments can now be read out directly.
Another highlight: the new reference number (ticket ID). This can be activated in customizing (optionally as a mandatory field) and ensures end-to-end traceability of requests, especially in conjunction with ServiceNow, Jira or similar ticket systems.
Based on valuable customer feedback, numerous minor enhancements have been implemented:
For questions or interest around workflows and self-services or our solution Xiting Central Workflows, please contact us.
